Roossi 1371, 3823 Wengen           info@alpenrose.ch           +41 (0)33 855 3216  

Wecome to the Hotel Alpenrose Wengen – a family affair since 1881

Digital guest directory with all information about the Hotel Alpenrose

Dear Guest,

We are delighted to welcome you to our hotel in the swiss Alps and wish you a lovely stay. Here you will find some information regarding the hotel and safety measures. The tourist office in Wengen will be able to give you ample information on excursions and hikes in the area.

Enjoy your stay and feel at home.

Family Binder and Team

 
 

Our hotel bar is open every day from 4pm to 10pm. We offer a great selection of Whisky and Gin. Try out one of our delicious cocktails.

In the summer you can enjoy a drink in our hotel garden with commanding views of the valley of Lauterbrunnen and the surrounding mountains. Please order at our reception desk.

With pleasure we will wash your laundry for a small fee. You will find the price list in the cupboard in your room.

Please put your clothes on the bed, in the bag left for this purpose with a form completed by 10am on Monday, Tuesday or Friday.

The housekeeping department will do your laundry in 2 days.

The Hotel cannot be held responsible for damage, shrinkage or discoloration.

There is also a laundromat in the village centre (behind Hotel Silberhorn) for your use.

Please ask for our list of library books at the reception.

You may leave your luggage at the reception. The Hotel is not liable for loss or damage.

Wengen is car free!

You can drive to Lauterbrunnen and park your car in the parking next to the train station. We recommend that you book your parking slot well in advance (reservation parking). A mountain cogwheel train will bring you to Wengen every 30 minutes. In Wengen our porter will meet you and bring you to the hotel.

Well trained dogs are welcome in our hotel, there is a charge of Sfr. 10.- per day (without food). Please understand that dogs are not allowed into our dining room.

We do not accept pets (except dogs) in our Hotel and thank you for your understanding.

For small injuries we can help you at the reception.

There is no pharmacy in Wengen, the next one is located in Grindelwald or Interlaken.

For emergency please contact the doctor in Wengen (Tel. +41 33 856 28 28)

Just round the corner from our hotel you will find a beautiful new playground called Acher Playground.

There is also a playground in the village centre of Wengen and up on Männlichen Mountain.

Our reception desk is at your disposal from 8am to 12am and from 1:30pm to 9:30pm. If you leave early in the morning we kindly ask you to settle your bill the evening before after dinner.

Our shoe cleaning machines are located on the 1st, 2nd and 3rd floor.

Our shuttlebus will take you to the station every morning between 8:00 and 11:30 am.

Please ask for the porter at the Reception.

With pleasure our porter will meet you upon your arrival at Wengen train station to help you with your luggage and upon your departure bring you to the train station.

You may book this free service in advance just here...

You can leave your skis free of charge at the sport shop „Central Sport“ just next to the Männlichen cable car station. The voucher is available at the reception desk.

Ski- and skiboot parking - free of charge at Central Sport Wengen, next to the cable car station Männlichen.

Ski/boot hire - at a small reduction from Central Sport Wengen

Please request both vouchers on your arrival at the hotel.

There is a smoking ban for the entire hotel including balconies. Smoking is allowed in front of the hotel.

Stamps are availlable at the front desk.

You can drink our tap water from your room.

There is a free tea and coffee machine in the hotel lobby that you can use 24h a day.

Help yourself to a delightful cup of coffee or tea all day!

Dial 0 to get an outside line.
 
Dial 19 and you are connected with the reception
 
Dial the requested room number and your are connected with the room you want to be connected with.
 
Country codes
0044   Great Britain
0049   Germany
0033   France
0031   Netherlands
0034   Spain
0043   Austria
0039   Italy
0032   Belgium
001     USA/Canada
 
Important numbers
Doctor in Wengen                                     +41 (0)33 856 28 28
Emergency Number Switzerland                   144
 
Swiss telephone inquiries                           1818
International telephone inquiries                  1159
 
Avalanche Bulletin                                       187
Meteorological Bulletin                                 162